Privacy policy

At Evelyn & Family Melbourne, protecting our customers' personal data is very important to us. We take all necessary measures to protect your personal data and have strict rules for its use. In this privacy policy, we explain what information we collect, why we collect it, and how we use it.

WHAT INFORMATION DO WE COLLECT?
When you create an account with Evelyn & Family Melbourne, place an order, or use our services, we collect certain information from you. This information may include: - Your name, email address, and other contact details.

- Your billing and shipping address.
- Your payment details.
- Products you have purchased or wish lists you have created.
- Information about your browser, device, and website traffic.

WHY DO WE COLLECT THIS INFORMATION?
We collect this information to provide you with the best possible service. We use your contact information, for example, to inform you about promotions and offers. We use your payment information to process payments and your delivery address to deliver your order.
In addition, we use information about your browser and device for internal marketing analysis and to improve our websites. This allows us to offer you a better online experience.
We never share your personal data with commercial partners. Only in exceptional cases, e.g. if required by law, will we share your data.

HOW DO WE PROTECT YOUR DATA?
We take the security of your personal data very seriously and have therefore taken appropriate technical and organizational measures to minimize the risk of accidental or unlawful access to your personal data. This means, among other things, that your data is only accessible to authorized employees who manage our systems.

COOKIES
We use cookies to improve the user experience and collect information for marketing purposes. Cookies are small files stored on your computer that provide us with certain information about how you use our website. You can easily delete these cookies by changing the settings in your web browser. For more information about our cookie policy, please refer to the link on our website.

YOUR RIGHTS
As a Thandi & Naledi customer, you have the right to request, correct, or delete your personal data. You can do this by contacting us via the contact form on our website.
CHANGES TO OUR PERSONAL DATA PROTECTION POLICY
We reserve the right to change this privacy policy at any time. It is your responsibility to monitor any changes by regularly reading our privacy policy.

CONTACT
If you have any questions, comments, or complaints about our privacy policy, please contact us using the contact form on our website.